Key request page
Request a key by e-mail
Key requests can also be made by e-mail.Your request will be automatically processed within 5 minutes.
For this, send a mail to key@cardrunnersev.com
Enter your hardware ID (see below) in the subject line.
Add the desired key number (usually 1) behind the ID.
Separate the ID and key nr by a : symbol.
See below for an example.
E-mail address?
You will need to send your mail from your registered e-mail address. Typically this will be the e-mail address from which you made your original payment.
Hardware ID?
To get your hardware ID:
1) Start CardRunnersEV
2) Go to "register" in its menu
3) It's the code that looks like 1559-121F-QC6B-BB42-4828-00C4-687E
Or watch this video on youtube on getting your hardware ID.
Key nr.?
If you own one license, then fill in 1. If you own two licenses, then fill in either 1 or 2, in order to indicate to which license this key will apply. Should you not enter a value for the key number, then it will be treated as being 1.
You will need to send your mail from your registered e-mail address. Typically this will be the e-mail address from which you made your original payment.
Hardware ID?
To get your hardware ID:
1) Start CardRunnersEV
2) Go to "register" in its menu
3) It's the code that looks like 1559-121F-QC6B-BB42-4828-00C4-687E
Or watch this video on youtube on getting your hardware ID.
Key nr.?
If you own one license, then fill in 1. If you own two licenses, then fill in either 1 or 2, in order to indicate to which license this key will apply. Should you not enter a value for the key number, then it will be treated as being 1.
When can I expect my key?
Your request should be processed within 5 minutes. Should this not be the case, then please contact support with your hardware ID. We will generate your key for you manually.
Your request should be processed within 5 minutes. Should this not be the case, then please contact support with your hardware ID. We will generate your key for you manually.
No reply within 5 minutes?
In that case please send an e-mail to support with your hardware ID. We will generate your key for you manually.
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